FREQUENTLY ASKED QUESTIONS
Yes. Every machine we distribute includes a manufacturer’s warranty that covers mechanical and electrical faults. Warranty terms vary by brand, and we’re happy to explain what’s included so you know exactly how you’re protected.
The right machine depends on your expected demand, available space, and menu. Smaller venues often choose compact single tank units, while cafés, cinemas, and event businesses prefer dual or triple-tank models for multiple flavours. If you’re unsure, our team can recommend the best fit based on your daily usage.
Most machines freeze a batch in approximately 30-60 minutes, ours does it in 15-25 minutes depending on room temperature, flavour mix, and machine size. Larger commercial units may freeze faster due to stronger cooling systems.
Absolutely. Most models feature removable tanks and simple components for quick cleaning. Regular rinsing, occasional deep cleaning, and proper lubrication will keep your machine running smoothly. We provide maintenance tips and recommended cleaning routines with every purchase.
You can use any slushie syrup designed for frozen drink machines. Many of our customers use classic fruit flavours, energy blends, or cocktail bases. Just make sure the mix-to-water ratio follows the manufacturer’s guidelines for best results.
Yes, many machines are suitable for making frozen cocktails. Just keep in mind that high alcohol content slows the freezing process, so mixing ratios may need adjustment to achieve the perfect texture.
We do! Our shipping partners deliver machines safely across the country. Delivery times vary by location, and tracking information is provided once your order is dispatched.